Lesson 1 of 7

What to give away

Before anything else you need one thing worth handing over for free. You do not have to invent it. It is already written down somewhere in your inbox.

A magenta card reading What to Give Away? in white serif type

Start here

The mistake almost everyone makes first

People sit down to invent a lead magnet. They think about what would look impressive, or what a competitor has. Then they spend three weeks on a forty-page ebook nobody opens.

You do not invent it. You already answer the same handful of questions every week — by email, on the phone, in the first ten minutes of every consultation. One of those answers, written down properly, is your free asset.

It works because it is proof rather than promotion. Someone reads a straight answer to the question they were quietly worried about, and decides you know what you are doing.

Four that work

Lead magnet ideas for a service business

Two pages, not forty. The test is whether someone can read it in five minutes and do something differently the same day.

A checklist

What to do, in order, before or after something that matters. The thing you talk people through on every first call.

A short guide

Two pages answering the question they always ask. Use their words as the title, not your industry's words.

A template

The thing you rebuild from scratch for every client anyway. A form, a plan, a letter, a spreadsheet.

A worked example

One real situation start to finish, with no names. People trust a specific story more than a general promise.

The fear

Give away the what. You still get paid for the how.

The worry is always the same: if I tell them how, they will not need me. It works the other way around.

The what is the thing that needs doing. Give it away. It is usually public knowledge anyway, and saying it out loud proves you know your work. The how is doing it properly in one person's specific situation, and that takes experience and judgement you cannot fit on two pages.

Give a straight answer and people think "she knows what she is doing" and call you. Give a vague teaser and they think "she is selling me something" and scroll on.

The test, before you publish anything. What did I just give away, and what am I still paid for? If you cannot answer the second question, the problem is not that you said too much. It is that you have not yet worked out what your real service is.

Ten minutes

Find your questions without staring at a blank page

Open your email and your text messages, and read the last twenty questions a customer asked you. Write down the five that come up most. If you would rather have help pulling them out of your head, paste this into Claude or ChatGPT.

Prompt: find what I should give away

I run a business and I want to create one free guide to give away in exchange for email addresses. Before you suggest anything, ask me these questions one at a time and wait for my answer each time: 1. What is your business, and who is your best customer? 2. What five questions do customers ask you most often? 3. What is the one thing customers usually get wrong before they come to you? 4. What is the first thing you do for a new client that they could not do alone? Once I have answered, give me: A. Three ideas for a free guide, each based on a question I actually named, with a title a customer would click. B. For your strongest idea, a page-by-page outline for a two-page guide. C. For that idea, tell me plainly what I am giving away for free and what I would still be paid for, so I can check I am being generous enough to be trusted without giving away my service. Rules: - Write the way I speak, not the way a marketer writes. Short sentences, no jargon, no hype. - Be specific. Real steps and real numbers, never "provide value" or "engage your audience". - Flag anything I must verify before publishing, especially prices, regulations, insurance or health claims.

It asks four questions before it writes anything. Answer them properly — vague answers in, vague guide out. And check any fact about your own industry before you publish it.

Where this goes

This is the first link in a chain

The guide you choose here earns you an email address, that address becomes a conversation, and the conversation becomes a client. Everything after this lesson is plumbing.

The finished version of that chain is laid out day by day in the free 7-Day Content Engine guide. If the part that interests you is being found on Google rather than posting more, that is what SEO services and a hand-built website are for. The posting itself gets faster with Uniqueme, and there is more on all of it on the blog.

Your task before lesson 2

Write down the five questions your customers ask you most often. Do not write the answers yet. Just the questions, in their words, not yours.