Lesson 1 of 7
Stop trying to invent it
The thing you give away is already written down. It is in the questions people ask you every week, and it takes about forty minutes to find.
People sit down to invent a lead magnet. They think about what would look impressive, or what a competitor has, and three weeks later they have a forty-page ebook nobody opens.
You are not inventing anything. You already answer the same handful of questions every week, and one of those answers is the thing you give away.
Steps 1 and 2 are your homework. Nobody can do them for you, because the material is in your inbox and in your head.
Steps 3 and 4 are decisions about what you found. The prompt in step 2 can run all four at once, but only if you have done the first two honestly.
One exception. If people can already try or buy what you sell without speaking to you first, your free thing may already exist — a trial asks less of someone than an email address does, and shows more than any PDF. Work through this lesson anyway, but in lesson 3 the page sells the trial, and the guide becomes what you send during it.
1Collect the questions
Why: you do not know what to give away. But your customers have been telling you for years — you have just never written it in one place.
What you do: copy twenty real questions out of your email and messages.
What you end up with: a list of twenty lines.
Open your email. Open your text messages. Scroll back through the last twenty questions a customer actually asked you, and copy each one into a list exactly as they wrote it.
Do not tidy the wording. “What does this cost” is the question. “Investment considerations” is not.
2Pick the five that repeat
Why: a question asked once is a one-off. A question asked four times is a market.
What you do: group the list and see what repeats.
What you end up with: five questions. The one that repeats most is your guide.
Read your list and find the five that keep coming back. Those five are your next month of content, and the first one is your free guide.
If nothing repeats, you have not gone back far enough. Keep scrolling.
Prompt: find what I should give away
It works in two stages. First it asks you five questions and hands back three ideas, then it stops and asks which one you want. Once you choose, it gives you everything lesson 2 needs: the title, the opening answer, the steps, the warning, and the give-away check.
What it cannot do is know your business. Vague answers in, vague guide out. If you type “I help people with their health”, you will get something that helps nobody.
3Choose the shape
Why: if you skip this, you start writing and end up with a bit of everything — some explanation, some steps, some story, and eight pages nobody finishes.
What you do: look at your question and see what the answer actually is.
What you end up with: you know the shape of the document before you write a word. The prompt above asks you this as its fifth question, so read these four first and you will have your answer ready.
Your answer can take four shapes, and they read very differently. Decide which one before you write a word, or you will end up with a bit of each and eight pages nobody finishes.
A checklist
What to do, in order, before or after something that matters. People print it and tick it off.
Marketing agency: Five things to check on your website before you pay anyone for SEO.
Nutritionist: What to ask your insurance before your first appointment.
A short guide
Two pages answering one question, with enough of the why that the answer makes sense. The most common shape and the easiest to write.
Marketing agency: Why your business ranks first and still gets no calls.
Nutritionist: Does your insurance cover nutrition counselling, and how to find out in five minutes.
A template
The thing you rebuild from scratch for every client anyway. A form, a table, a letter, a plan they fill in themselves.
Marketing agency: A one-page tracker for the search terms your customers actually type.
Nutritionist: A week of meals built around one thing you already cook well.
A worked example
One real situation from start to finish, no names. People trust a specific story more than a general promise.
Marketing agency: A dental practice sat at position one with zero clicks. Here is what was missing.
Nutritionist: A client came in exhausted every afternoon. Here is what we changed first.
How to pick. Look at your question and see what the answer really is. A sequence of actions is a checklist. Something that needs explaining is a short guide. Something they fill in is a template. Something that depends on the situation is a worked example.
Whichever you choose, two pages, not forty. Someone should read it in five minutes and do something differently the same day. A long document signals work, and nobody wants work — they want the answer.
4Run the give-away test
Why: the fear is always the same — if I tell them how, they will not need me.
What you do: ask two questions about what you are about to publish.
What you end up with: the confidence to publish it.
The worry is always the same: if I tell them how, they will not need me. It works the other way around.
Give away the what — the thing that needs doing. It is public knowledge anyway, and saying it out loud proves you know your work. You still get paid for the how, which is doing it properly in one person's situation.
Two questions, before you publish anything
What did I just give away, and what am I still paid for?
If you cannot answer the second one, the problem is not that you said too much. It is that you have not yet worked out what your real service is.
Your task before lesson 2
Write down the five questions your customers ask you most often. Do not write the answers yet. Just the questions, in their words, not yours.
All seven days are laid out in the free 7-Day Content Engine guide. If the part that interests you is being found on Google rather than posting more, that is what SEO services and a hand-built website are for, and there are worked examples on the blog.
The seven lessons
Read them in order, or jump to the one you are stuck on
- 1 What to give awayYou are here.
- 2 Write it in two pagesDraft it in one sitting, using a five-part shape.
- 3 The page that collects emailsOne page, one job, and what to leave off it.
- 4 Set up your list properlyThe half hour that decides inbox or spam folder.
- 5 Tell people it existsWhere to put the link, and how to keep mentioning it.
- 6 One thing, six placesTurn a single idea into a week of content.
- 7 Sell what you knowCharge for the deeper version, with nothing monthly.